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You guys are awesome.
On actual days of work, he & his crew arrived on time. Some days his crew showed sooner and Alex came late but then he stayed late as well, so we could meet him everyday and get proper updates. While clearing the backyard debris, he found a few nice stones that he re-arranged nicely in the new landscape.
The quality of material (Hunter + Rainbird) and the worksmanship were both very good.
After sales experience was decent too. The irrigation system overall was functioning very well (except for 1 out of the 27 heads giving trouble). Initially, he seemed hard to reach but he probably was on vacation around then. He did come back the following week and replaced the troublesome head.
Alex was also very responsive, which I appreciated. His price was also fair (I compared it with other companies). The end job came out to be more than I thought, but I added work along the way and feel that what I ended up paying was fair.